Maizbaan values commitment

I agree to completely comply with the social norms and legal jurisdiction of the place from where I belong and will treat everyone on Maizbaan platform regardless of their race, religion, skin color, disability, sex, gender identity, national, origin, ethnicity, sexual orientation or age with respect, and without judgment or bias.

Definitions of terms used:

By Maizbaan we will mean our platform and those registered as host or guests are called as members. Third parties who offer services such as their place for accommodation are called as Hosts and the services offered by Hosts will be called as Host services .The accommodations listed by Hosts are called as Listings.

1. Maizbaan Services


2. Entitlement, Using the Maizbaan Platform, Member Verification


3. Modification of these Terms

Maizbaan reserves the right to modify these Terms at any time.


4. Account Registration


5. Content


6. Service Fees


7. Hosting


8. Terms applicable to all bookings


9. Booking Accommodations

You comprehend that a confirmed booking of an Accommodation is a limited license granted to you by the Host to arrive, lodge and use the Accommodation for the duration of your stay, during which time the Host retains the right to re-enter the Accommodation, in accordance with your agreement with the Host. You approve to leave the Accommodation no later than the checkout time that the Host specifies in the Listing or such other time as mutually agreed upon between you and the Host. You are entitled to pay for overstays as per applicable agreement. If you Overstay at an Accommodation, you authorize Maizbaan (via Maizbaan Payments) to charge you to collect Overstay Fees.


10. Booking Revisions, Cancellations and Refunds, Resolution Center


11. Ratings and Reviews


12. Damage of Accommodations, Disputes between Members


13. Taxes


14. Prohibited Activities


15. Term and Closure, Pause and other Measures


16. Disclaimers


17. Liability


18. Feedback


19. Applicable Law and Jurisdiction

It is clarified that the person using the services of Maizbaan platform in any form interprets the terms of use in accordance with the laws of country or region that they belong to.


Payments Terms of Service


1. Scope and Use of the Payment Services


2. Modification of these Payments Terms


Maizbaan Payments keeps sole discretion to modify these Payments Terms at any time in accordance with this provision. If we make changes to these Payments Terms, we will post the revised Payments Terms on the Maizbaan Platform.


3. Eligibility, Member Verification


4. Payment Methods


Proposed payment channels are:

Master card

Visa Card

Easy Paisa


Financial Terms for Hosts


Financial Terms for Guests


1. Fees

Maizbaan Payments may charge fees for use of certain Payment Services and any applicable fees will be disclosed to Members via the Maizbaan Platform.


2. Payment Authorizations


3. Refunds


4. Disclaimers


5. Applicable Law and Jurisdiction

These payment terms will be interpreted in accordance with the laws of service availing place or country.


Additional Services by Hosts

Hosts may need to use third party services available through the Maizbaan Platform to assist with managing their Accommodation or providing additional services requested by you, such as cleaning services or lock providers. Hosts may use features on the Maizbaan Platform to share information about the Guest (like check-in and check-out dates, Guest name, Guest phone number) with such third party service providers for the purposes of coordinating the stay, managing the Accommodation, or providing other services. Hosts are responsible for third party service providers they use and ensuring those service providers process Guest information securely and in compliance with applicable law including data privacy and data protection laws.


Other Important Information


Managing Your Information

You may access and update some of your information through your Account settings. If you have chosen to connect your Maizbaan Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.


Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Maizbaan Account).


Host Guarantee


1. Guest Refund

These terms and conditions govern Maizbaan policy for Guest refunds and the obligations of the Host associated with the Guest Refund Policy. The Guest Refund Policy applies in addition to Maizbaan Terms of Service. The Guest Refund Policy is available to Guests who book and pay for an Accommodation through the Maizbaan Platform and suffer a Travel Issue as defined below. The Guest’s rights under this Guest Refund Policy will surpass the Host’s cancellation policy. By using the Maizbaan Platform as a Host or Guest, you are indicating that you have read and that you understand and agree to be bound by this Guest Refund Policy. This refund policy will be applicable if


(a) The Host of the accommodation: Cancels a booking shortly before the scheduled start of the booking, or Fails to provide the Guest with the reasonable ability to access the Accommodation.
(b) The Listing’s description or depiction of the accommodation is materially inaccurate with respect to:



2. The Guest Refund Policy


3. Conditions to Claim a Travel Issue


4. Minimum Quality Standards, Host Responsibilities and Reimbursement to Guest


General Provisions


No Assignment/No Insurance.

This Guest Refund Policy is not envisioned to establish an offer to insure, does not constitute insurance or an insurance contract, does not take the place of insurance obtained or obtainable by the Guest, and the Guest has not paid any premium in respect of the Guest Refund Policy. The benefits provided under this Guest Refund Policy are not assignable or transferable by you.


Modification or Termination.

Maizbaan reserves the right to modify or terminate this Guest Refund Policy, at any time, in its sole discretion. If Maizbaan modifies this Guest Refund Policy, we will post the modification on the Maizbaan Platform or provide you with notice of the modification and Maizbaan will continue to process all claims for Travel Issues made prior to the effective date of the modification.


If you have any questions about the Guest Refund Policy, please email us.